The following general terms and conditions apply for all full-time and part-time placements:

• A1 Domestics is an employment agency for domestic workers, gardeners, nannies, au pairs, etc. We are not responsible for the payment of salaries and wages of aforementioned placed persons.

• Employers are expected to enter into a legal agreement with the successful candidate/s

• A1 Domestics does not act as a labour brokerage for the aforementioned categories of jobseekers.

• A1 Domestics does not take responsibility whatsoever for any loss or damage to property or persons caused by the actions of a placed person.

• A1 Domestics keeps a copy of identity of each placed person.

• Clients will be forwarded referees of all candidates on request.

• Although A1 Domestics vigorously endeavours to ensure that the qualifications and references of job applicants are reasonably verified, A1 Domestics cannot be held responsible for undetected deliberate fraud or misrepresentations made to A1Domestics or the client by any placed or interviewed person.

• It is up to clients to ensure that they are satisfied with the references given and that these have been verified directly between the client and referee/s.

• A1 Domestics offers a guarantee on each placed person of 3 months. Clients are responsible for the legal requirements of ending the employment relationship.

• A1 Domestics does not have any exclusion to the replacement of any placed person.

• A1 Domestics will offer an 80% refund of the placement fee in the event of 3 unsuccessful placements falling within the three month guarantee parameters, where the employment relationship has been terminated for reasons within the bounds of the law.

• No refunds will be offered where A1 Domestics has not been approached within the three month guarantee period to offer a replacement.

• The full placement fee is payable on day one of placement of the first placed person.

• In the event of non-payment, all clients will be referred for collection after 30 days of day one of placement, except where prior arrangements are made.

• Even when a placed person has left the employer after or on day one of placement, the full placement fee is still due and a replacement will be sought forthwith.

• Refunds of the placement fee will be made after a written request by a client after 3 unsuccessful placements.

• If A1 Domestics cannot find a suitable replacement after the first placement, a refund of 80% will made to the client.

• Replacements after the 3rd month but before the 6th month will receive a 50% discount.

• Replacements within the 6th to 12th month period after initial placement will receive a 25% discount

• In the advent of placement of a part-time worker, a full placement fee based on the minimum industry salary will be charged when A1 Domestics becomes aware of further days being offered to the employee within the first 6 months after initial placement. 200% of placement fee will be charged when it comes to light that A1 Domestics was not informed of the offering of more days employment within the first six months of employment.

• In the event of a temp being offered permanent employment the fee for temp placement will be subtracted from the full placement fee of a full-time placement.

• Clients who offer full-time employment to temps without informing A1 Domestics will be charged 200% of placement

• If any interviewed person is offered a job by a client without informing A1 Domestics, criminal charges of fraud will be laid at the Wierdabrug Police station against both the interviewed person and client. Placement fees of 200% of the regular placement fee will also be levied.